Mon–Fri 8am–5pm3624 Buck Owens Blvd #6, Bakersfield, CA 93308
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Information

Complaints Policy

If something about your job is not right, we want to hear about it directly and early, so we can make it right.

Last updated: October 5, 2026

How to Raise a Concern

Call (661) 631-1960 or email bakersfieldarmorcoatings@gmail.com, or stop by the shop at 3624 Buck Owens Blvd #6, Bakersfield, CA 93308 during business hours (Mon–Fri 8am–5pm).

It helps if you can tell us:

  • Your name, your truck, and roughly when the work was done
  • What was supposed to happen and what actually happened
  • Photos, if the issue is something you can see
  • What outcome you are looking for

Raising a concern will never be held against you.

What Happens Next

  1. We acknowledge it, usually within two business days, and confirm what we understood.
  2. We look into it. That usually means looking at the truck in person.
  3. We tell you what we will do and when, usually within ten business days.
  4. We follow through and check back to make sure the issue is resolved.

If You Are Still Not Satisfied

Ask for your concern to be reviewed by the owner, [Owner Name], who will respond to you personally.

You always keep your outside options, including your local consumer protection office. Using this policy first is not required and does not limit your rights.

Questions about this page?

Small problems are easier to fix early. Call (661) 631-1960 or email bakersfieldarmorcoatings@gmail.com.